So how does it all work?

 

How We’re Different

Igniter is about putting your brand first. Not ours. After all these are your customers we are talking about. We take the time to deeply theme your ticketing site to look just like your main corporate website and even brand the URL. Customers never leave your brand during the purchase or checkout process nor are they redirected away to another ticketing portal site.

It doesn’t stop there. Igniter is about providing a unified approach to your ticketing that allows you to not only ticket efficiently, but integrate aspects of ticketing in to the rest of your operations – saving you time and money. Custom reports, tools, even features….all part of what we do!

A Fully-Themed Solution

Let us theme your site your way:
  • We use your logos and assets.
  • Customized backgrounds, fonts, colours.
  • Headers and footers live link back to your site.
  • Add advertising and sponsorship.
  • Your own venue graphics.
  • Style your e-tickets too!

A Fully Featured Igniter Tool Box

Take advantage of our fully-equipped tool box of features that allow you to spend less time managing your ticketing and sell more.

Choose Your Seat

Choose Your Seat

Pick the right seat for you. Use your computer, tablet, or smart device to easily browse the venue and pick that perfect seat.

Season Tickets

Season Tickets

Easily sell season tickets for the entire season. Use our simple tools to keep tabs on and manage your most valuable customers.

Fast Door Sales

Fast Door Sales

Get through those doors lines fast and efficiently. Our door-sale tools are designed to shorten transaction times and move people.

Marketing Tools

Marketing Tools

Promote your event by a number of digital channels. Track effectiveness by channel and measure conversions.

Package & Bundle

Package & Bundle

Sell more than just tickets: add on merchandise, donations, dinner reservations, or any other item you want to the checkout process.

Event Control

Event Control

Sell and print your door tickets. Get customers to their seats quickly with our easy to use scanning application.

Sell Everywhere

Sell Everywhere

Filling your event can require all hands on deck: online, social media, consignment, door sales, and box office. We’ve got you covered!

Know Your Customers

Know Your Customers

Use our survey module to build a customer database and understand their history and preferences.

Real-Time Metrics

Real-Time Metrics

Know where you stand with sales and unsold tickets with our back-end reports. Customized reports give you the flexibility you need.

So how do I start?

We make it easy and seamless to get up and running. How? We do all the work! Here is a typical schedule:

  • Jul 2014

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    Step 1: Requirements Meeting

    Meet with our talented staff to discuss the needs that are unique to your venue or events. A dedicated project manager sees you through to launch and beyond by creating a project setup schedule you can bank on.

  • Jul 2014

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    Step 2: Fully Functioning Test Site

    Try before you (your customers) buy. We make sure that we got it just right by letting you review and try a fully functioning staging site. Place orders, review the theme, and customizations. We make your life easy by doing all this and training your staff before going live.

  • Jul 2014

    •

    Step 3: Final “Snap Count”

    The devil is in the details! We take great care to ensure that all systems are go before launch. We’re there to support and make sure your team is ready for the big day.

  • Jul 2014

    •

    Step 4: You’re Selling Tickets!

    The moment you’ve waited for. You are up and running and selling tickets!

  • Jul 2014

    •

    Ongoing: Onward and upward.

    Oh yeah. We’re not done and neither are you! We stay in close contact providing support, advice, and training. Providing you a reall ticketing solutions is a movie, not a picture. We work with you on an ongoing basis to always make things better!